PFSCM is a nonprofit organization providing global procurement and distribution services in low- and middle-income countries.
With annual revenues exceeding US$1B, we support complex supply chain projects to transform the lives of people in low- and middle-income countries. Our innovative supply chain solutions, ISO-compliant processes, tools, market data, and skilled professionals enable us to provide quality, best-value products to those who need them.
PFSCM strengthens public health supply chains, ensuring lifesaving commodities are available and accessible to communities in hard-to-reach places.
We help governments, non-profit organizations, and humanitarian agencies achieve their public health goals through cost-saving procurement, efficient logistics, pharma-grade storage, last-mile delivery solutions, and real-time data tracking.
We strengthen, develop, and manage secure, reliable, cost-effective, and sustainable global supply chains to improve the lives of people in low- and middle-income countries. In collaboration with donors, country governments, humanitarian agencies, non-governmental organizations, and leaders in the pharmaceutical industry, we:
The Partnership for Supply Chain Management is a nonprofit organization established in 2005 by two of the leading international health consultancy organizations in the US — JSI Research & Training Institute, Inc. (JSI) and Management Sciences for Health (MSH), both also nonprofits. PFSCM brings multi-sectoral non-profit and commercial expertise to strengthen national supply chains and to ensure reliable availability of essential products to programs in developing countries. Core partners include JSI, MSH, i+solutions, and Imperial Health Sciences.
Richard C. Owens Jr
Rich Owens has worked in the public health field, domestically and internationally, for more than 46 years. He has served as the director of PFSCM since the partnership was formed, and he was the project director for USAID’s flagship HIV/AIDS supply chain project, the Supply Chain Management System (SCMS), from the beginning to the end of the project. Before joining SCMS, he served as project director for John Snow, Inc.’s USAID-funded DELIVER project (and its predecessor project, Family Planning Logistics Management) from 1986 until 2005. He has participated in logistics system design in many countries, and has been a technical resource and trainer for in-country logistics courses and US-based courses, including serving as a guest lecturer at Boston, Harvard, and Johns Hopkins Universities. Rich has technical skills and experience in health planning, management, logistics management and management information systems. He is also a vice president of John Snow, Inc.
Chief Information Officer
Charles (Chad) Davenport has over 14 years of experience working in performance management, monitoring, and evaluation of public health programs, with a focus on HIV/AIDS and malaria prevention and treatment programs. Chad joined PFSCM in October 2013 as the Manager of the Performance Management Unit, which has supported all PFSCM projects. Since joining PFSCM, he has led a series of initiatives to streamline performance reporting, strengthen data analysis, and promote proactive management of PFSCM activities. These initiatives include systematically reviewing and optimizing performance data sets to ensure reliability and accessibility, implementing dashboards to capture real-time performance across PFSCM’s global supply chain, and introducing statistically rigorous predictive analytics. As a result, PFSCM’s monthly and quarterly reporting processes run more efficiently, producing reliably high-quality reports for internal and external clients. Chad holds a Master’s of Science in Public Health from the University of North Carolina, Chapel Hill.
Chief Financial Officer
Jackson Ireland has worked in the areas of financial, contractual and operations management in support of international development programs for over 16 years. Prior to taking up his current role with PFSCM, Jackson oversaw operations management for Banyan Global and its portfolio of programs funded by the US Agency for International Development (USAID), the International Finance Corporation, and other clients. Jackson has worked on development projects domestically and abroad, with commercial organizations and non-profits. He served as the Supply Chain Management System’s finance manager during the first two and a half years of the program and spent two years managing grants under a public health program in Afghanistan.
Director of Global Supply Chain and PPM Project Director
Wesley Kreft has over 15 years of professional experience in Procurement and Supply Chain Management. He specializes in project management, contracting, supplier selection, pre-qualification procedures and vendor rating systems.
Through his work at i+solutions, PFSCM and The Medical Export Group, Wesley has gained a deep understanding of tendering procedures, tender adjudication, procurement strategies, principles, techniques and practices. Having worked with different donors (USAID, Governments, Global Fund), he is familiar with international procurement guidelines as recommended by these organizations (limited and International competitive bidding). Wesley has sound practical knowledge of administrative and management principles, as well as extensive expertise in warehouse management of pharmaceuticals and complex supply chains.
He is highly knowledgeable in Anti-Retrovirals (HIV), tuberculosis medicines, malaria treatments and medicines against opportunistic infections/sexually transmitted diseases. Most recently, Wesley accepted the role as co-chairperson of the Paediatric ARV Procurement Working Group.
Clinton de Souza
Director of Business Development
Clinton has 24 years’ experience in supply chain strategy, business development and deployment throughout the African Continent. He has spent much of this time working within the healthcare sector, but has also worked in the technology, cosmetics, and consumer goods sectors. He has spent the past six years working in public health, specifically where the private sector supply chain organizations intersect to support public health programs, mostly in Africa. Clinton has held director positions in sales, organizational development and public/private sector engagement in supply chain. He also completed his MBA in 2009.
Career highlights include managing the Freight and Logistics unit for the USAID-administered Supply Chain Management System (SCMS) project, and supporting all 24 SCMS countries in strengthening in-country warehousing and distribution channels that supported the successful delivery of HIV commodities. Under his guidance, SCMS deployed nine Warehouse-in-a-Box units in four countries and 270 Storage-in-a-Box units in six countries. Clinton’s team also supported a McKinsey project that assisted The Global Fund to Fight AIDS, Tuberculosis and Malaria to define its new in-country strategy to support its future investments.
Clinton has represented PFSCM and presented at several global conferences including the 2014 IAS conference in Melbourne, Australia, the 2016 and 2017 Health & Humanitarian conferences held in Atlanta, USA and Copenhagen, Denmark respectively. He has also presented at the 2015 Global Health Supply Chain Summit in Dakar, Senegal.
Dr. Iain Barton
Group Business Development Executive: Healthcare, Imperial Logistics | Managing Director, Imperial Health Sciences (International) | Chairman, Pharmed
Dr Iain Barton is a leading expert in developing and implementing best practice supply chain functions in the Global Health context. Iain is a medical doctor with 10 years of clinical practice and 19 years of experience in supply chain management.
As Group Business Development Executive: Healthcare for Imperial Logistics, Dr Barton provides strategy and solution coordination across all of Imperial’s healthcare businesses.
Dr Barton is currently still the Managing Director of Imperial Health Sciences (International), which provides complete supply chain management services across Africa for 32 pharmaceutical suppliers, national departments of health, the Global Fund, PEPFAR’s Supply Chain Management System (SCMS) and USAID’s Procurement and Supply Management (PSM) project.
Dr Barton was an original team member in developing the concept of Regional Distribution Centers to support the scale-up of PEPFAR, which provides life-saving drugs and commodities for more than six million HIV patients in 17 countries across Africa. Innovations developed under his leadership include Unjani Clinics, Warehouse-in-a-Box, Clinic-in-a-Box and Lulama.
Dr Barton currently serves on the Advisory Boards of Merck For Mothers, SA’s Public Health Enhancement Fund and People That Deliver.
Project Director for the USAID DELIVER Project and Director of JSI’s Center for Health Logistics
Edward Wilson has over 30 years of experience in pharmaceutical supply chain management, including managing complex multi-country public health projects, creating and leading project teams, and building and maintaining positive and productive client relationships with governments and international organizations. As indefinite quantity contract Manager for the USAID DELIVER project, he oversaw a global supply chain that procured and delivered $1.5 billion worth of medicines and medical supplies to 114 countries and a global technical support team that provided supply chain technical assistance to 65 countries.
As Director of JSI’s Center for Health Logistics, Edward currently oversees 30 projects across Asia, Africa, and Latin America improving access to medicines and medical supplies for a range of clients including foundations, bilateral and multi-lateral donors, and private companies. His current interests include driving continuous improvement through improved data visibility and use, building partnerships at the national level to drive supply chain transformation, and helping national governments move from operating public health supply chains to being stewards of the public’s access to medicines.
Edward has a Bachelor’s degree from Oberlin College and a Master of Science degree from the George Washington University.
Senior Principal Program Associate at Management Sciences for Health
Ned Heltzer is a Senior Principal Program Associate for the Management Sciences for Health (MSH), Pharmacy and Health Technologies Group, Arlington, Virginia. He currently advises on health commodity procurement and MSH private sector pharmaceutical management projects. Previously, under the USAID Supply Chain Management System (SCMS) contract, he served as technical portfolio manager for MSH countries including Kenya, Haiti, Burma, Cote d’Ivoire, Vietnam, Guyana, the DRC and Ethiopia. He also has led the development of the World Bank India health sector procurement capability assessment tool and implementation of the USAID Office of U.S. Foreign Disaster Assistance pharmaceutical wholesaler precertification scheme. Prior to joining MSH, Ned served as Vice President for Pharmaceutical Services at Prison Health Services (PHS), a U.S. based managed healthcare corporation, as managing pharmacist for several healthcare institutions and as Lieutenant Commander in the U.S. Public Health Service.
Ned holds Bachelor of Science in Pharmacy and Masters in Pharmacy Administration degrees. He served as a member of the U.S. Pharmacopeia’s Pharmacy Practice Advisory Board for 20 years and is currently a board member for the Global Alliance to Immunize against AIDS Foundation and Health Through Walls.
After 20 years in various corporate roles Ed decided to dedicate his time and energy to global health.
Ed’s first global health role was as Chief Operating Officer of the Access to Medicine Foundation. Based in the Netherlands, the Foundation publishes the Access to Medicine Index, the first Index of its kind to rank pharmaceutical companies with respect to their efforts to improve global access to medicine.
In his current role as Chief operating Officer of i+solutions, he is able to fulfil his desire to really deliver essential medicines to the people who need them. i+solutions is a foundation specialized in global health supply chains and in-country systems strengthening. As a partner of PFSCM, i+solutions is providing essential medicines to fight HIV/AIDS, tuberculosis and malaria in more than 65 low- and middle-income countries served by the Global Fund.
Ed has extensive experience in developing strategies and fund raising for innovative business concepts. As an entrepreneurial manager, he has worked in The Netherlands and abroad for various start-up and blue-chip companies (HP, AON). Since 2008, he has been active in sustainable development and global health. Ed studied Management Science and Industrial Engineering at the Technical University Eindhoven.
Our Quality Promise
Quality Management System
Our ISO 9001:2015 certified Quality Management System (QMS) informs all our decisions and ensures continuous improvement, customer satisfaction, and product and service excellence.
Through our QMS and standardized ISO framework we ensure that:
- All processes and procedures are documented
- Staff roles are clearly defined and reviewed regularly
- Internal quality audits and self-inspections are completed periodically
- Client requirements and expectations are understood, met and exceeded
- A robust incident management system is used to report and track incidents
- Deficiencies are identified, corrected and improved upon
Product Quality Assurance
PFSCM’s Quality Management Unit also manages an innovative product Quality Assurance program.
Through this program manufacturers, suppliers and distributors are pre-qualified and audited to improve their compliance with the World Health Organization (WHO) Model for Quality Assurance System for Procurement Agencies Guideline (MQAS), current Good Manufacturing Practices (cGMP) and current Good Distribution Practices (cGDP), where applicable.
Through this effort PFSCM is expanding the pool of local reliable sources brining life-saving commodities closer to communities in need and building self-reliant supply chains.
Our Code of Conduct
PFSCM’s Code of Business Conduct and Ethics
PFSCM’s code of business conduct and ethics outlines the values, principles, and acceptable practices underlying PFSCM’s operations. The code serves as a guide for all staff, agents, contractors, and suppliers located domestically and abroad. Terms include, but are not limited to:
- Compliance with all applicable laws, regulations, rules, and regulatory orders. This includes the Foreign Corrupt Practices Act (FCPA), applicable patent and antitrust law, applicable Federal Acquisition Regulations, the Executive Order on Terrorism Financing, and the U.S. Export Control Act, in addition to any laws that are applicable in the countries where we do business.
- Avoidance of conflicts of interest.
- Rules around compliant accounting and public disclosure.
- Standards for personal behavior.
PFSCM’s Whistleblower Policy and Procedure
PFSCM’s established, formal whistleblower procedure outlines policies for the submission and management of complaints received by PFSCM regarding accounting, internal control, or auditing matters. The policy ensures protections for whistleblowers reporting compliance and/or business ethics concerns.
PFSCM cannot achieve its mission alone. We work within a wide of local and global players to keep up to date with changing approaches and innovations in healthcare. We share our market knowledge, supply chain expertise, best practices, and lessons learned to increase the impact of health interventions, and reach more people.
The Global Fund to Fight AIDS, Tuberculosis and Malaria – POOLED PROCUREMENT MECHANISM (PPM)
In 2009 and again in 2013, PFSCM was a contract awardee of the Pooled Procurement Mechanism (previously known as VPP) program of The Global Fund to Fight AIDS, Tuberculosis and Malaria. PFSCM has served as a procurement services agent for PPM, procuring and delivering core products for HIV/AIDS and malaria programs. PFSCM issues quotations, facilitates purchase orders, and ensures on-time delivery.
PFSCM is a procurement services agent for the Malaria Consortium. PFSCM procures a wide range of pharma and non-pharma products for the Malaria Consortium. Most recently, deliveries of artemisinin-based combination therapy (ACT) products, non-ACT antimalarial drugs, laboratory equipment, essential medicines and vehicles were made to Nigeria, Uganda and South Sudan.
El Consejo Nacional para el VIH y el Sida (CONAVIHSIDA)
PFSCM procures and distributes HIV treatment commodities for CONAVIHSIDA, which is a government organization for procurement of HIV medicines and related products established by the Ministry of Health of the Dominican Republic.
Since PFSCM started partnering with CONAVIHSIDA in 2010, we have made more than 939 shipments of lifesaving commodities to the Dominican Republic, saving CONAVIHSIDA over $1 million on commodities on yearly basis.
Janssen New Horizons program
PFSCM administers the forecasting, order and shipment process to individual recipient program countries and collaborates with Imperial Health Sciences to assure timely and secure delivery of Janssen’s contribution to recipient countries, thereby improving access to pediatric HIV medicines for children experiencing HIV treatment failure.
The New Horizons: Advancing Pediatric HIV collaborative, was formed by the Janssen Pharmaceutical Companies of Johnson & Johnson in 2014, with expert input from many stakeholders involved in pediatric HIV care, treatment and prevention. The collaborative aims to address the need for lifesaving third-line antiretroviral drugs in sub-Saharan Africa and least-developed countries and to strengthen the public health approach to care and treatment for adolescents and children living with HIV.
Determined, Resilient Empowered, AIDS-Free, Mentored, and Safe Women (DREAMS)
Gilead Sciences Inc. granted PFSCM more than $6 million for the procurement of Pre-exposure prophylaxis (PrEP) drugs to be used on behalf of the DREAMS partnership in several sub-Saharan African countries. Since 2016, PFSCM has been using its expertise and influence to serve the project which is aimed at reducing HIV infections among adolescent girls and young women in sub-Saharan African countries.
PFSCM plays a key ongoing role in this program through the procurement and distribution of high-quality, yet affordable medicines that aid in the effort to prevent new HIV infections in the hardest hit countries. Close cooperation with PFSCM’s preferred freight forwarders, well-established relationships with donors and principal recipients as well as an authentic drive to make a difference, contribute to the continuous success of PFSCM in its role as a DREAMS procurement agent.
Ministry of Health of Malawi
PFSCM works closely with the Malawi Ministry of Health (MoH) to improve the pharmaceutical storage infrastructure in the country. Projects mainly include the supply, delivery, commissioning and installation of pharma-compliant Storage-in-a-Box (SiB) facilities. PFSCM has completed two large SiB projects for the MoH. Between 2016 and 2017, PFSCM in collaboration with Resolve Solutions Partners, installed 210 storage units throughout Malawi.
PFSCM was also recently awarded a contract to install various combinations of solar power solutions at 85 health facilities in Malawi. This initiative will improve the quality of service and safety at health facilities and will relieve pressure off the already overloaded national power grid.
United States Agency for International Development – SUPPLY CHAIN MANAGEMENT SYSTEM (SCMS)
SCMS, a project of PEPFAR, administered by the U.S. Agency for International Development (USAID), was established to ensure a reliable, cost-effective, and secure supply of high-quality medicines and health products for HIV & AIDS prevention, care and treatment. The project brought the hands-on involvement of dedicated staff from 13 public- and private-sector organizations and operated in 20 countries. PFSCM managed the US$9.5 billion SCMS project from 2005 to 2015.
In addition to these major contracts, PFSCM has implemented a number of other procurement contracts for Zambart and the Institut Bouisson Bertrand, government agencies in Ethiopia, Guyana, Nigeria, Rwanda, Sierra Leone, Uganda and elsewhere; USG-funded donors (such as Baylor University, the Elizabeth Glazer Pediatric AIDS Foundation and JHPIEGO) and global development agencies like UNDP and UNITAID.
Membership in Global Partnerships
The Partnership for Quality Medical Donations (PQMD)
PFSCM is proud to be a member of the Partnership for Quality Medical Donations (PQMD), a unique alliance of nonprofit and corporate organizations committed to bringing measurable health impact to underserved and vulnerable people through active engagement with global partners and local communities.
PQMD members and their partners combine product contributions with cash, volunteers, training, and other services to support a wide range of global health programs. Members work together with multilateral, national, and subnational governments, other companies, and international nongovernmental organizations (NGOs) to pursue disease elimination as a public health problem, develop health care infrastructure, build the capacity of in-country health care workers, and fill gaps in local health-related services. PQMD accomplishes this through setting and promoting quality standards, disseminating knowledge, and influencing policy.
Learn more about PQMD here.
The Global Accelerator for Paediatric Formulations (GAP-f)
In 2017, PFSCM joined a meeting of the newly formed Global Accelerator for Paediatric Formulations (GAP-f) working group. The GAP-f builds on global efforts to promote a faster, more efficient, more focused approach to paediatric formulation development — including the work of the Inter-Agency Task Team on the Prevention and Treatment of HIV Infection in Pregnant Women, Mothers, and Children (IATT), and the Paediatric ARV Procurement Working Group (PAPWG), both of which had PFSCM representation.
To meet the ambitious goals and targets set out in the UN Political Declaration and the = UNAIDS “Start Free, Stay Free, AIDS Free” framework — a super-fast-track framework for ending AIDS in children, adolescents, and young women by 2020 — special efforts are needed to ensure the timely development and introduction of the most-needed paediatric formulations for HIV and other diseases affecting children in low- and middle-income countries. The GAP-f will have this mandate.
Learn more about the GAP-f here.
The ARV Procurement Working Group (APWG)
In early 2016, the Paediatric ARV Procurement Working Group (PAPWG) broadened its mission to include select adult ARVs, a change reflected in the group’s new name: the ARV Procurement Working Group (APWG). The expansion has allowed the working group to continue its support of at-risk paediatric ARVs while also enabling the same coordination and collaboration to be applied to adult products with challenging market conditions.
Under the Supply Chain Management System (SCMS), PFSCM was a founding member of the PAPWG, an effort to pool the requirements for pediatric ARVs to create and manage sufficient demand to keep the market attractive to suppliers. By coordinating the demand of major purchasers — such as PFSCM and the Global Fund to Fight AIDS, Tuberculosis and Malaria — with demand from smaller countries, supply became more consistent and flexible. PAPWG results are described in a paper published on the Global Fund’s website.
The APWG’s Procurement Consortium is chaired by PFSCM’s Director of Global Supply Chain Wesley Kreft.
The UNICEF Inter-Agency Task Team (IATT) for the Prevention and Treatment of HIV Infection in Pregnant Women, Mothers and Children
To address the challenge of multiple pediatric ARV formulations, PFSCM joined a team from the UNICEF Inter-Agency Task Team (IATT) for the Prevention and Treatment of HIV Infection in Pregnant Women, Mothers and Children to draw up an optimal formulary of pediatric ARVs. From more than 65 approved pediatric ARVs, the team created a formulary of 10 optimal formulations, as well as a list of a further 10 limited-use products.
The IATT team also advocated for and supported the development and introduction of small pellets that young children can take in soft food to replace the bad-tasting liquid for Lopinavir/Ritonavir, an ARV essential in treating very young children.
REPRESENTATIVE PFSCM GLOBAL COLLABORATIONS
2017 Excel Award Winner
2017 Gold Excel award winner:
Annual Report — Print
2017 Gold Excel award winner:
Annual Report — Digital
Supply Chain Distinction Award 2010
2010 winner, Supply Chain Distinction Award at the European Supply Chain and Logistics Summit
Supply Chain Brain Award
Supply Chain Innovation Award
2012 and 2014 Finalist
World Bank Science of Delivery Award
2014 Winner of the World Bank’s Science of Delivery Award for the Procurement in Complex Situations Challenge